What is Rubix MailSmart Cloud and Why is it So Smart?
Rubix MailSmart Cloud is an intelligent email management system that scans your incoming and outgoing emails in real-time, automatically determining if an email is related to a case in your system. By analyzing the email's content using advanced algorithms, MailSmart identifies whether it should be filed under a specific case—saving you the hassle of manual sorting.
With this seamless automation, emails are filed without any effort on your part.
Enhanced Organisation with Color Coding
Users can easily set up color-coded categories within the MailSmart Cloud app, giving a clear visual cue about whether an email has been matched to a case. Additionally, the system will display within the email the specific case it’s been filed against, ensuring complete transparency and organization.
Smart Searching and Customization
By default, MailSmart looks for common identifiers such as file references, matter descriptions, and the sender's email address. However, it can be fully customized to search for additional parameters based on your specific needs.
Always-On Functionality, No Outlook Required
MailSmart Cloud works 24/7, regardless of whether Outlook is open. It supports multiple versions of Outlook as well as other email clients, ensuring consistent performance across platforms.
Additional Smart Features
- Automated Responses: If an unmonitored mailbox receives an email with no case match, MailSmart can automatically reply, requesting the sender to provide a reference. Once received, MailSmart files the reply accordingly.
- Modern Technology: Built with the latest Microsoft Graph API technology, MailSmart operates independently of Outlook or any other specific email software, ensuring flexibility and future-proof performance.
A Great Return on Investment
With the time saved through automation, MailSmart Cloud can pay for itself in under an hour of use per month. That means your team can focus on what matters most—driving revenue—while Rubix MailSmart takes care of email management.
